BOT PROTECTION FOR TICKETING

Fair queues. Real fans.

QueueKeep stops scalper bots before they enter your onsale, so tickets land with fans at list price instead of resale sites at five times face value.

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QueueKeep is bot protection for ticketing and live events. It scores every visitor entering an onsale or presale, removes scalper bots and scripted bulk buyers before they hold inventory, and keeps verified fans moving through the queue. Tickets reach real fans at list price, and onsale pages stay up under bot-driven spikes.

Roughly half of all web traffic is not human (Cloudflare bot traffic research). For ticketing and live events, the automated share concentrates exactly where money moves: onsale queues, presale allocations, and checkout..

Source: Cloudflare bot traffic research, Cloudflare Radar

What do scalper bots do to an onsale?

As demand grows, bots get there first. Static rules and CAPTCHAs slow fans down and barely slow scalpers.

Inventory gone in seconds

Scalper bots clear hot sections while real fans are still in the queue.

Onsale crashes

Bot-driven spikes take down ticketing pages at the worst possible minute.

Fans priced out

List-price tickets reappear on resale at multiples, and fans blame the artist and the venue.

How does QueueKeep work?

Three steps between automated traffic and your business.

01 - EVALUATE

Score every visitor

Each session in the queue is fingerprinted across device, network, and behavior. Scripted clients and emulators stand out immediately.

02 - CLASSIFY

Separate fans from farms

Behavioral models weigh the full pattern, catching bulk buyers with rotating IPs without punishing fans on bad wifi.

03 - FILTER

Shed bots silently

Suspect sessions drop to a shadow queue or get a silent challenge. Verified fans keep their place and never see a puzzle.

What changes when the bots are gone?

Clean traffic compounds.

Frequently asked questions

What is QueueKeep?

QueueKeep is a bot-protection service for ticketing and live events. It sits in front of your onsale flow, scores every queue entrant in real time, and removes scalper bots before they can hold inventory. Real fans keep their place in line.

Do fans have to solve CAPTCHAs?

No. QueueKeep works silently. Fans on normal devices and connections pass through without puzzles; only sessions that look scripted get challenged.

Can QueueKeep handle a major onsale spike?

Yes. Detection runs at the edge and scales with the spike itself, which is exactly when bot share is highest. The queue stays fast for verified fans even when automated traffic floods in.

Does it work with our existing ticketing platform?

QueueKeep deploys in front of your current platform through a DNS or edge integration. Your checkout, inventory system, and queue logic stay exactly as they are.

What happens to bots that get caught?

You choose the policy: block outright, shed to a shadow queue, or silently throttle. Every decision is logged for post-onsale reporting.

How do we prove results to artists and venues?

Every onsale gets a report showing bot share, sessions blocked, and inventory saved. It is concrete evidence that tickets reached real fans.

See what a clean onsale looks like

Built for venues, promoters, and ticketing platforms. Live before your next drop.

Get a free bot-traffic audit